Last Update: May 24, 2018
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If you are making an online reservation or voucher purchase for a hotel or other accommodation provider via the Bookassist system, then Bookassist may need to collect your credit card details.
The credit card details page of Bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your credit card details before they travel over the Internet. This ensures that your credit card details will remain completely confidential while in transit.
Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised.
All references to “you” or “your” mean you, the user of a Bookassist service, and all references to “we”, “us” or “our” refer to Bookassist.
Yes, Bookassist has secure storage systems and processes in place.
You may contact our Data Protection contact, see contact details above.
In particular, if you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please do not hesitate to contact us
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. There are a number of different types of Cookies, each having a different purpose. For example, certain Cookies are used to remember a user’s action, to identify the user or for online behavioural advertising.
Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.
Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.
Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.
Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user’s interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.
If you have Cookies enabled on your device, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites.
We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.
Bookassist uses the following Cookies – in order to opt out of any of these Cookies, please see the section below entitled “How can consent be withdrawn to Cookies collection?”
Bookassist provides a detailed list of Cookies used by Bookassist here: https://bookassist.org/cookieslist/
The website of our Clients (e.g. hotels and other accommodation providers) may use other Cookies – please check their Cookies Policy for details.
Bookassist controls access to cookie-related information and we provide access to authorised third parties including but not limited to Google Analytics.
You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all Cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Should you wish to opt out of Google Analytics in particular please visit the Google Analytics opt-out page https://tools.google.com/dlpage/gaoptout/
Should you wish to opt out of Tailored Advertising in particular please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/
Please note that by blocking Cookies, you may not be able to use the full functionality of this website, in particular the use of the booking engine to complete a reservation.
Bookassist respects your right to privacy. Any personal information which you provide on this website will be treated with the appropriate standards of security and confidentiality and in accordance with the General Data Protection Regulation 2016/679 and associated national legislation.
Bookassist reserves the right to change this Policy at any time and to publish changes without specific notification to the users of the website.